Privacy and Cookies

Who handles your enquiry

This is the kitchen-focused website of Ultimate Home Solutions Limited, registered in Scotland under company number SC442380. The company is the controller of your enquiry information. Its registered office is Unit 9, Museum Business Park, 140 Woodhead Road, Nitshill, Glasgow, G53 7NN.

For privacy questions, email info@ultimategroup.co.uk or call 0800 029 3875.

When you request a callback or appointment

The form collects your name, telephone number, postcode and preferred type of appointment. Email and project details are optional. Do not include financial, identity or other sensitive information in the message.

The website sends these details to the group’s existing kitchen enquiry system so its team can respond and discuss your project. A successful form response means the system accepted your enquiry; it does not reserve an appointment or confirm that a staff member has read it.

The group uses legitimate interests to respond to enquiries you initiate. It does not treat an enquiry as consent to unrelated marketing. Its published policy gives a retention period of 24 months from last contact for enquiries that do not become customers. Different periods apply to customer and contractual records.

Website hosting and security

Vercel hosts this website and processes requests needed to serve pages and handle submissions. Your enquiry is also processed by the group’s website and communications providers. Technical information such as an IP address may be used to protect the form against misuse. This application does not include your form details in analytics events or application log messages.

Optional statistics

If you choose “Allow statistics”, Vercel Web Analytics and Speed Insights measure page visits, performance and events such as a call-button click or accepted form. These events do not include your name, telephone, email, postcode or message. Page query strings and fragments are removed before measurement. A call-button click does not tell us whether a call connected.

Optional measurement is disabled until you allow it. A local browser preference remembers your choice. You can decline and still use the website or send an enquiry, and change the choice below. No advertising pixels are installed on this website.

Other websites

Links to Google Maps, the group website and other external services have their own privacy arrangements. Following a link opens that provider’s service; maps and third-party review widgets are not embedded on this site.

Your rights and further details

You can contact the group about access, correction, deletion, objection or restriction of your information, and withdraw any optional consent. Rights depend on the circumstances. You can also complain to the Information Commissioner’s Office.

The Ultimate Home Solutions customer privacy notice provides more information on its handling of customer records, recipients, overseas processing and rights. This page describes the specific enquiry and measurement features used on the kitchen website.